5 Things to Look for in a TMS
The emergence of an API-driven, best-of-breed ecosystem has been the single biggest change in the transportation management system (TMS) industry. A TMS can be viewed as the heart in the technology body of a carrier as it’s connected to everything in the business, whether directly via integrations or indirectly via manual procedures.
With the onset of ELD / GPS providers, solutions for bypassing weighing stations, accounting packages, 3rd-party carrier monitoring, and many more, have amplified the need for SMB trucking companies to have a TMS that is “integrate-able.” It is critical to have the ability to take advantage of all of these great, best-of-breed services.
Back in the day, the TMS was expected to do everything, which is why so many of the first or second generation systems have a built-in accounting module. For the next-generation TMS, this does not make sense. A TMS will never be as good at accounting as purpose-built accounting software like QuickBooks.
Instead, the TMS should strive to be the best at those things that are unique to the transportation industry: dispatching, fleet management, track and trace, managing the order lifecycle, and provide the hooks, or APIs necessary to integrate into those killer 3rd-party software services.
Here are the five most important things a SMB trucking company look for in a TMS:
- Integration with best-of-breed services to provide the breadth of functionality required of the trucking industry, while also working with other solutions in the market
- Both a browser-based platform and a smartphone app that is accessible from any device with an internet connection
- Predictive solutions that help trucking companies operate with a higher profit margin
- Initial deployment and upgrades that work at the speed and with the needs of the company
- Easy-to-use solution at every point on the supply chain without the need of an internal IT team to support the process
Technology is continuing to transform the way both the truck drivers and those who support them do their business. From smartphone apps to fully browser-based solutions, the trucking industry is evolving quite rapidly.
In order to take advantage of the technology solutions on the market, owners need to invest in a TMS that contributes to a stronger business with improved service levels and increased bottom line. It is also beneficial to invest in a solution that has a solid, proven, open platform; one built to solve the unique challenges of the trucking industry.
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