Magnus CEO Matt Cartwright: On Leading the Magnus Team
Matt Cartwright is the CEO and Founder of Magnus Technologies. Magnus Technologies is a logistics startup that creates dynamic trucking technology to improve business processes. They are committed to providing valuable solutions to transform the transportation industry.
In his third interview, Cartwright shares his insights into how he uses his trucking and logistics industry experience to lead and inspire the Magnus team.
What do you do to keep your employees motivated?
First, I make sure they have a comfortable work environment. Also it is important for everyone on my team to understand our business and why we’re doing things. I want the Magnus team to feel like they have a voice in creating our solution and what goes on in our business. We’re a very open work environment and we encourage employees to speak directly to anyone on the team. We don’t have a big chain of command where you go talk to your boss, who then goes to talk to their boss, and then who goes to their boss, and then maybe it filters back down. We’re a pretty open and fluid team.
We’re also intentional about hiring people who are capable of working in this type of an environment. The people we hire, as well as our office culture, is really important to us. Our employees are happy, smile and are excited to work here. I think the proof comes in the extra effort they give both to Magnus and to our customers. It is awesome and makes Magnus a great place to be.
What are your current leadership goals?
I want to continue to build the team, to get our solution out there, and to have happy customers. We know our customers can tell if we have a happy, strong team, so it is important our team culture comes through in all we do.
What is your leadership philosophy?
Always work hard. Don’t ask anybody to do things that you wouldn’t do. I know those are cliche, but it’s what I believe. It goes back to respecting people’s perspective and being capable of listening. Also you have got to understand all parts of your business. When you are presented with a problem, or you need to expand in a new area or technology, you should understand what is being asked of you as well as how you can do it. One of the things that is important to me is managers who understand our business and can discuss it with all of the people they manage. I think you have to understand the work that people are doing before you can lead them.
What is something you are learning right now?
I am learning how to delegate more to team members. Part of my work is to understand what our team is doing, and I also have to be mindful if I do not understand the finer points of that work. It’s important to empower your team to make decisions, even if you know it may not be one you would have chosen. Giving latitude and extending authority to more of my teammates is opening up new opportunities for us to all grow.